Your store is live, orders are coming in, and yet there’s always that one collection page that looks off, that section you keep meaning to add, that Klaviyo flow gathering dust. Running an ecommerce site is a full-time job on its own — running the site behind it shouldn’t be yours too.
That’s where we come in. Think of us as the web team sitting on standby for your store: reachable when a block breaks, when you’re ready to redesign a product page, or when you just want a second pair of hands who already knows Shopify inside out. Pay monthly, scale hours up or down as your store needs, and skip the overhead of hiring in-house.
Plans start at $300 SGD per month, with a dedicated point of contact and a response time you can count on.
No lock-in contracts. No waiting days for a one-line fix. Just a team that treats your store like it’s ours too.
Monthly Plans
Your store, minus the stress.
No waiting days for a one-line fix. Just a team that treats your store like it’s ours too.
Your store is live, orders are coming in, and yet there’s always that one collection page that looks off, that section you keep meaning to add, that Klaviyo flow gathering dust. Running an ecommerce site is a full-time job on its own — running the site behind it shouldn’t be yours too.
That’s where we come in. Think of us as the web team sitting on standby for your store: reachable when a block breaks, when you’re ready to redesign a product page, or when you just want a second pair of hands who already knows Shopify inside out. Pay monthly, scale hours up or down as your store needs, and skip the overhead of hiring in-house.
Plans start at $300 SGD per month, with a dedicated point of contact and a response time you can count on.
Ecommerce Support
What we cover.
What we cover.
Theme customisation, new homepage or product sections (video blocks, marquees, sliders), collection and product page restyling, sticky navigation, banners and popups, mobile fixes. We're comfortable across Shopify themes — Stiletto, Carry, Flow, and fully custom builds alike.
Case study: Atelier GLM came to us with a website that didn't yet reflect the luxury brand they'd built — from the theme choice down to the fonts and layout. We rebuilt the site around a new theme, font pairing and colour palette chosen specifically for their positioning, restyled the product and collection pages, and added new sections (hover image swap, video, Featured In marquee) to match. The result: a site that finally looks and feels like the brand behind it, and presents each product clearly and completely — detailed specs and all — which was the whole point.
Klaviyo flow build-outs and refreshes, discount logic, popup setup, app troubleshooting (reviews, UGC video, loyalty, watermarking), checkout tweaks, and wiring your store up to whatever tools your team already relies on.
Case study: Atelier GLM, we built out their Klaviyo email flows end to end – from the visual design of each email to managing the campaigns and flows themselves, all matching the new brand identity. For Brisa, we built a custom promotional popup section from scratch in liquid for a collaboration sale, on top of ongoing Klaviyo and app support – all delivered same or next business day as part of their monthly retainer.
Product page copywriting, inventory and multi-location fulfilment fixes, image and gallery cleanups, sourcing “missing” product photography through our vetted partners (their output, our accountability), plus the everyday “something’s broken and I don’t know why” firefighting.
This is the same work behind the Shopify stores we build and maintain today — from full luxury rebrands to the small weekly fixes that quietly keep a store converting. If you’ve ever wished for a design team that also understands checkout logic, DNS, and why your stock count won’t match up, that’s us.
Most stores don’t need a full-time developer. They need someone who picks up the phone (well, replies to the email) when something needs fixing.
Case study: Atelier GLM,we helped update their product listings – selecting the right images for each product and refining product copy to match their new luxury positioning. For Brisa, we fixed collection page image stretching and cleaned up their multi-location inventory display so stock is accurate across every store location, plus resolved a nav SEO duplicate issue that was hurting their search visibility.
Missing shots for new arrivals? We book, brief and manage the photographer for you, start to finish – delivered within 3 days after the shoot. We work with a network of vetted photographers, with rates starting from $400 SGD.
Case study: For Brisa, we sourced and coordinated an outsourced photographer for a new product launch – handling the booking, brief and delivery so the shots were ready in time for the collection to go live.
Automation
Repetitive ecommerce admin? We hand it to the systems built for it – Zapier, APIs, custom scripts, whatever gets it done reliably.
Order tagging, inventory syncs, email flows triggered off real customer behaviour: if you’re doing it manually every week, there’s a good chance it can run itself.
Less tab-switching, more time on product.
Lets talk about what your store actually needs.
Theme customisation, new homepage or product sections (video blocks, marquees, sliders), collection and product page restyling, sticky navigation, banners and popups, mobile fixes. We’re comfortable across Shopify themes — Stiletto, Carry, Flow, and fully custom builds alike.
Case study: Atelier GLM came to us with a website that didn’t yet reflect the luxury brand they’d built – from the theme choice down to the fonts and layout. We rebuilt the site around a new theme, font pairing and colour palette chosen specifically for their positioning, restyled the product and collection pages, and added new sections (hover image swap, video, Featured In marquee) to match. The result: a site that finally looks and feels like the brand behind it, and presents each product clearly and completely – detailed specs and all – which was the whole point.
Klaviyo flow build-outs and refreshes, discount logic, popup setup, app troubleshooting (reviews, UGC video, loyalty, watermarking), checkout tweaks, and wiring your store up to whatever tools your team already relies on.
Case study: For Atelier GLM, we built out their Klaviyo email flows end to end – from the visual design of each email to managing the campaigns and flows themselves, all matching the new brand identity. For Brisa, we built a custom promotional popup section from scratch in liquid for a collaboration sale, on top of ongoing Klaviyo and app support – all delivered same or next business day as part of their monthly retainer.
Product page copywriting, inventory and multi-location fulfilment fixes, image and gallery cleanups, sourcing “missing” product photography through our vetted partners (their output, our accountability), plus the everyday “something’s broken and I don’t know why” firefighting.
This is the same work behind the Shopify stores we build and maintain today — from full luxury rebrands to the small weekly fixes that quietly keep a store converting. If you’ve ever wished for a design team that also understands checkout logic, DNS, and why your stock count won’t match up, that’s us.
Most stores don’t need a full-time developer. They need someone who picks up the phone (well, replies to the email) when something needs fixing.
Case study: For Atelier GLM, we helped update their product listings – selecting the right images for each product and refining product copy to match their new luxury positioning. For Brisa, we fixed collection page image stretching and cleaned up their multi-location inventory display so stock is accurate across every store location, plus resolved a nav SEO duplicate issue that was hurting their search visibility.
Missing shots for new arrivals? We book, brief and manage the photographer for you, start to finish – delivered within 3 days after the shoot. We work with a network of vetted photographers, with rates starting from $400 SGD.
Case study: For Brisa, we sourced and coordinated an outsourced photographer for a new product launch – handling the booking, brief and delivery so the shots were ready in time for the collection to go live.
This is the same work behind the Shopify stores we build and maintain today – from full luxury rebrands to the small weekly fixes that quietly keep a store converting. If you’ve ever wished for a design team that also understands checkout logic, DNS, and why your stock count won’t match up, that’s us.
Most stores don’t need a full-time developer. They need someone who picks up the phone (well, replies to the email) when something needs fixing.
Let’s be honest: nobody needs “maintenance” plans in 2025. So we stopped offering them.
What we offer instead is a reimagined way to work – where we become part of your organisation at a fraction of the cost of an employee. You get the flexibility of monthly payments, and the reliability of a small diverse organisation with staggered holidays.
Upgrade anytime, cancel anytime.
No boring contracts or endless meetings where nobody understands each other despite speaking the same language.
We got you!
You can combine these with our ongoing support plans or just call us when you need a boost!
A 4,5h session where we only focus on you and your website.
90 min custom training and Q&A session
On a timeline? Launch your new website in only one week with this service!
Ready to move your website to another platform? Our team has handled 20+ migrations successfully
Repetitive ecommerce admin? We hand it to the systems built for it – Zapier, APIs, custom scripts, whatever gets it done reliably.
Order tagging, inventory syncs, email flows triggered off real customer behaviour: if you’re doing it manually every week, there’s a good chance it can run itself.
Less tab-switching, more time on product.
